SYKES asserts BPO leadership with 3rd Asia Leaders Awards nod

Award-winning call center SYKES was once again recognized as the BPO Company of the Year by the Asia Leaders Awards. The company was awarded for its exemplary commitment to driving and improving the local business process outsourcing (BPO) industry, while still going above and beyond expectations with its pandemic response.

SYKES hails employee wins at 2020 Year-End Celebration

Award-winning BPO company SYKES holds a year-end celebration party like no other, but last year was nothing like they have experienced before. The event that thousands of SYKESers anticipate the most took a different route in 2020 but kept the heart of what makes it memorable —lots of fun and games that pay homage to the triumphs they achieved together.

SYKES’ global workforce promotes environmental sustainability

Having long recognized that the way forward depends on taking charge of the present, multinational BPO player SYKES incorporates sustainability into business development, creating a culture of environmental stewardship across all its sites in 23 countries around the globe. The company aims to do its part for a greener world, one caring interaction at a time.

SYKES celebrates Customer Service Week, pays tribute to BPO front liners

SYKES celebrates Customer Service Week, by holding an online convert to pay tribute to BPO front liners 

Say Hello to SARAH, SYKES AI chatbot in Facebook Messenger

SYKES launches AI chatbot SARAH, which can be used by anyone who has Facebook Messenger This gives SYKES employees and even job applicants an easier time reaching out to the top contact center for their concerns that need to be addressed promptly

SYKES relaunches mobile app to bolster employee engagement

Multinational BPO pioneer SYKES Philippines is launching a new version of its SYKES PH Mobile App. Created exclusively for employees, the app’s version 2.0 will feature a fresh and slick design, integrated with tools that employees often use and need, providing them a quick and easy way to access important updates and links.