BFP-NCR is ready for El Niño with next-gen emergency communication platform and hardware

As El Niño intensifies, extreme heat, water shortages, rising food prices, and power interruptions could put more Filipino communities at risk. To strengthen El Niño disaster preparedness, the BFP-NCR is training personnel to use advanced emergency response technology, including a 911 dispatch system that helps locate fires, track responders, and coordinate emergency assistance faster when every second counts.

Unified 911 expands to Central Luzon with next-generation Regional Satellite Command Center

Faster emergency response is now within reach for residents and visitors in Central Luzon with the launch of the Unified 911 Region 3 Satellite Command Center in San Fernando, Pampanga.

The new facility handles emergency calls locally, with telecommunicators who speak Kapampangan, Ilokano, Pangasinense, English, and Filipino. This means clearer communication, faster dispatch, and better coordination for incidents such as flooding, accidents, typhoons, and medical emergencies.

Prioritize safety during the Holy Week break; know how to call 911

Stay safe this Holy Week/ long weekend, as travel season kicks in across the country. Whether you are heading out for a vacation or staying at home, knowing how to quickly reach help can make all the difference. With the nationwide 911 system now more accessible and advanced, Filipinos can count on faster and more reliable emergency response anytime, anywhere.

Unified E911 System Launches in PH: Faster, Smarter Emergency Response

One number, nationwide! With the new unified E911 system, Filipinos now have faster and smarter emergency response for police, fire, medical, or disaster help. 

No more confusion with multiple hotlines. Just dial 911 and get the help you need in minutes.

Morong reaps benefits of next generation advanced emergency response system; Cites vehicular accidents as most frequent emergency call

30% of emergency calls in Morong, Rizal are due to vehicular accidents — a leading cause of death in the Philippines.

Thanks to NGA 911’s next-gen emergency tech, response times dropped from 30 minutes to just 3–5 minutes. Lives are being saved — from crash victims to mothers giving birth on the street.

Morong led the way. Now, more LGUs are adopting NGA 911 for faster, smarter emergency response.

One thing for sure is, in emergencies, every second counts.

PNP shares holiday safety and survival tips; guarantees 3-5 minutes quick response after dialing 911

The Office of Communications and Electronics Services (CES) of the Philippine National Police (PNP) shared safety and survival tips for citizens during this hectic season of short and long trips, and merrymaking.

PNP now responds to emergency calls in 3-5 minutes as commitment to DILG’s Revitalized 911 program

Philippine National Police (PNP) responders now arrive on the scene in less than five minutes.

Police Brigadier General Warren Gaspar A. Tolito, Director of the PNP Communications and Electronics Service (CES) shared the good news that over 90% of all Police 911 calls can now be responded to in record response time.

PLDT Global, U.S.-based Next Generation Advanced 911 bring advanced emergency communications system to PH

PLDT Global Corporation (PLDT Global) is enabling United States-based technology solutions provider Next Generation Advanced 911 (NGA 911) to help boost emergency response systems in the Philippines with advanced technology, delivered through the nationwide PLDT network infrastructure. PLDT Global is the international unit of PLDT Inc. 

Morong, Rizal is first LGU to use Next Generation 911 Emergency Communication System

Morong, Rizal is the Philippines' first local government unit to use advanced, next-gen digital technology for emergency communication and public safety services. This technology will allow the LGU to respond to emergencies, save lives, and secure property in the shortest amount of time possible, setting a precedent for other municipalities and cities to follow.